{"id":62990,"date":"2026-03-12T10:00:00","date_gmt":"2026-03-12T13:00:00","guid":{"rendered":"https:\/\/thelaker.ca\/?p=62990"},"modified":"2026-03-12T10:00:00","modified_gmt":"2026-03-12T13:00:00","slug":"loblaws-suspicious-activity-digital-securityinvestigation","status":"publish","type":"post","link":"https:\/\/staging-z.thelaker.ca\/?p=62990","title":{"rendered":"Loblaws says suspicious activity triggers digital security investigation"},"content":{"rendered":"\n<div class=\"alignnormal\">[metaslider id=&#8221;56501&#8243;]<\/div>\n\n\n\n<p><strong><em>FROM A RELEASE<\/em><\/strong><\/p>\n\n\n\n<p><strong>HALIFAX:<\/strong> As part of our commitment to keeping your information safe, we want to let you know why you experienced a forced logout from your PC Optimum<sup>TM<\/sup> app and other Loblaw apps that use PCid<sup>TM<\/sup>.<\/p>\n\n\n\n<p>We identified some unusual activity on a limited part of our system. Through our ongoing investigation, we determined that an unauthorized third-party accessed some basic customer details, including names, phone numbers, and email addresses. <\/p>\n\n\n\n<p>Loblaws current investigation indicates that passwords, health information and credit card data were not compromised. <\/p>\n\n\n\n<p>The investigation also indicates that PC Financial was not impacted by this breach.<\/p>\n\n\n\n<p><strong>ADVERTISEMENT:<\/strong><\/p>\n\n\n\n<div class=\"alignnormal\">[metaslider id=&#8221;56514&#8243;]<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"alignnormal\">[metaslider id=&#8221;56526&#8243;]<\/div>\n\n\n\n<p>We took immediate action to further secure our systems. As an added security measure, we refreshed all active sessions, requiring customers to log back in.<\/p>\n\n\n\n<p>By logging back in, you have successfully re-authenticated your account. Your account is secure, and we apologize for any inconvenience this temporary interruption may have caused.<\/p>\n\n\n\n<p>Importantly: stores, payment systems, and operations are all unaffected by this incident.<\/p>\n\n\n\n<p>The Company will provide further updates as necessary as the investigation progresses.<\/p>\n\n\n\n<div class=\"alignnormal\">[metaslider id=&#8221;56530&#8243;]<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FROM A RELEASE HALIFAX: As part of our commitment to keeping your information safe, we want to let you know why you experienced a forced logout from your PC OptimumTM app and other Loblaw apps that use PCidTM. We identified some unusual activity on a limited part of our system. Through our ongoing investigation, we [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":62991,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[957],"tags":[10534,5689,986,50,7215,10535,10536,10537,10538],"class_list":["post-62990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-account-breach","tag-atlantic-superstore","tag-elmsdale","tag-halifax","tag-loblaws","tag-pc-financial","tag-pc-optimum","tag-pcid","tag-suspicious-activity"],"_links":{"self":[{"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=\/wp\/v2\/posts\/62990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=62990"}],"version-history":[{"count":0,"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=\/wp\/v2\/posts\/62990\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=\/wp\/v2\/media\/62991"}],"wp:attachment":[{"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=62990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=62990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging-z.thelaker.ca\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=62990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}